FAQ's

Mobile App

• Mobile Visits Transferred State
• Client/Patient Names Appearing with Odd Characters
• Mobile Web App Viewing Future Schedules
• Quota Exceeded Error

Passwords

• User Can't Remember Password

Caregiver Issues

• Caregiver Getting Message That They Have an Open Visit and Can't Start the Next Visit
• Caller is Asked to Enter Client ID But is Calling From Client Phone Number
• Caller Asked to Enter Validator Number But The Client Does Not Have a Validator
• iphone Mobile Web App Users Issues Loading Log In Page
• Caregiver Does Not Have Clients or Schedules When Logged in to App
• Telephony Issues at a Specific Location

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