Creating a Password

Passwords are needed for Administrators that need to log in to the DND Admin. portal and also for Mobile App users.  The employee must be added to the Password Reset group in the Employee Group tab first in order to create a password.  

1. An Admin. from your agency must log into the DND Admin. portal and add the employee to the Password Reset group in the Employee Groups page.
2. Call: 1-877-814-3820
3. Once prompted, enter your employee access code followed by the # key.
4. Once prompted, enter your agency ID, followed by the # key.
5. Once prompted, enter a password 4-8 digits in length, followed by the # key.
6. The system will tell you that your password has been created and will disconnect.

Note:  Make sure that you use a password code that you can remember.  If for some reason you forget your password, you will need to have an Admin. from your agency or DND Support so that you can be reset in the system, and then must call into the Password Creation line again to create another password.