Schedules Not Appearing for Mobile App User

There are various settings in NDoc that allow the sending of schedules.  The schedules may not transfer due to a mistake in visit type or if a care plan is not connected and it is a requirement.  For example, if a visit is set as an OASIS type of visit, it is not flagged for EVV, and so it will not be sent to DND.  Your system may also require a care plan attached to the scheduled visit in order to transfer.  Please check the settings for your missing scheduled visit to make sure the settings are correct.